Our History
Four decades of health information management excellence — from a single client to a nationally recognized consulting firm.
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Founded 1981
A Need Creates an Opportunity
Long before personal computers, fax machines, or the internet, the Department of Health and Human Services was creating a new demand for documentation specialists — professionals who could oversee the implementation of emerging regulations in medical record documentation and health care compliance. Contemporary Consultants Company was born from exactly that need.
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Early Growth
Word of Mouth Fuels Expansion
It started with one client, then grew to five — and soon word of mouth preceded CCC's reputation. The calls kept coming in. Just like a delicious recipe, everyone wanted to order it. The company expanded steadily to meet the growing documentation needs of healthcare providers across Ohio and Pennsylvania.
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Ongoing Evolution
Navigating a Changing Regulatory Landscape
As healthcare regulations multiplied, CCC grew with them — mastering every new standard as it emerged. Information transformed from microfilm to encryption. Reimbursement became tied to medical necessity. Clinical documentation was elevated to new heights.
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Leadership
Susan Bouffard — There From the Start
In the beginning, Susan Bouffard was there. With deep roots in acute care and academia, she made a natural transition into consulting — bridging her clinical knowledge with an expanding universe of HIM regulations. Since then the calls have remained steady and new clients continue to be added as the depth and expanse of CCC's reputation and services becomes evident.
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2001 — National Expansion
Going National
In 2001, CCC expanded its base to service national clients — bringing the same gold-standard HIM consulting that Ohio and Pennsylvania providers had relied on for two decades to healthcare organizations across the country.
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Today
Our Recipe for Success
We emulate the best practices of health information management — quality assurance, survey readiness, documentation improvement, remediation, and ICD-10 coding and auditing. Contemporary Consultants Company is what you read on this site, and much more. This is our recipe for success.
Give us a call — we'd love to add your facility to the recipe.
(330) 774-7575 · Email Us
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